How to encourage employees to use the complaint system policy
objective
In order to protect the legitimate rights and interests of employees, encourage employees to better serve the company, establish a normal complaint communication order, timely find and deal with problems in order to safeguard the overall interests of the enterprise. Encourage employees to play their own wisdom and experience, the management of the enterprise to provide reasonable suggestions to improve the level of enterprise management, special formulation of the measures.
Scope of application
Applicable to all employees of the company proposed complaint requests or suggestions for the improvement of the day-to-day work of the and the verification of historicity, or practical application after significant benefits for
Concrete implementation process
First, the rationalization of the proposed declaration process
Qualification: all company employees have the right to make recommendations on the operation of the company.
Recommended category: the recommended categories are classified according to the recommended person, including personal recommendations and group recommendations (three or more). According to the content of the proposed division, including a word of advice and proposals are adopted, can be adopted.
Second, the implementation of the rationalization proposals, through to the general manager for review of rationalization proposals, by the general manager specified responsible departments and persons to be implemented, and the Department of rationalization proposal specific implementation monitoring, to ensure effective implementation of rationalization proposals.
Third, the reasonable suggestions after the adoption and implementation of, the HR and administration department responsible for according to the suggestions of the implementation of the suggestions and recommendations team according to the relevant provisions of the company "rewards and punishment management system" and the excellent staff, sector selection approach "reward
Four, administrative personnel department will review the rationalization suggestions according to the quality and extent of the impact will recommend divided into a, B two: Grade a standard as a major innovation, into the large scale and high returns suggest; grade B standard for small amplitude improvement proposals
Five, all complaints must be returned within 15 working days.
Five, to expose, report class appeal, the admissibility of the complaint in the process of investigation and evidence collection should be based on the principle of confidentiality, rapid, objective, the relevant departments must actively cooperate.
Six, all involved investigators have issued perjury investigation or conceal, breach of confidentiality, the company to be punished.
Seven, no person shall take revenge on employees given legitimate complaints, and offenders will be punished severely for the company.
Encouragement notice on the use of the appeal system
Hello everyone，
In order to legitimate rights and interests of the maintenance staff, security staff and functions of the Department and company management layer of normal communication, smooth up criticisms of employees, so as to establish harmonious labor relations, the company developed the employee grievance system policy.
We encourage everyone to participate actively and actively put forward your opinions suggestions, complaints, requests and difficulties and so on, can make recommendations to individuals or groups, the complaint is the following: 1. Directly tagging or anonymous delivery advice box; 2, in written or oral form to convey to the trade union organization or leader; 3, direct famous or anonymous delivery letter to general manager office; 4, call the general manager hotline 13728302808. Company is committed to all matters of appeal will be within 15 days of recovery and reasonable solution, and the complainant the whole secret, and to ensure that the complainant's behavior will not suffer retaliation. Rationalization proposals a after the adoption and implementation of, the HR and administration department responsible for according to the proposed implementation of the suggestions and recommendations team according to the relevant provisions of the company "rewards and punishment management system" and the excellent staff, sector selection approach "reward. Hope everyone to participate in!
Dongguan city Walker clothing accessories Co. Ltd.
General manager：
If there is a meeting with the supervisor and usually encourage you to use the complaint system, please sign: